Saturday, April 26, 2014

SmartOffice Anywhere: Troubleshoot 101

To troubleshoot SmartOffice Anywhere:

  1. Make sure your office has access to SmartOffice Anywhere.
  2. Use any browser other than Internet Explorer.
  3. Use correct web address: https://www.ez-data.com/login.shtml .
  4. Restart browser.
  5. Use Google Chrome or Dolphin browser.
  6. (Mobile Device) Use Wifi connection only.
  7. (Mobile Device) Turn off Wifi and use data connection only.
  8. Restart your system/device.
  9. Update your system/device. 

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